# FAQ

- [Which products are eligible for Ship by Marketplace?](https://help.burgerprints.com/faq-and-troubleshooting/faq/which-products-are-eligible-for-ship-by-marketplace.md)
- [How do I check shipping fees on BurgerPrints?](https://help.burgerprints.com/faq-and-troubleshooting/faq/how-do-i-check-shipping-fees-on-burgerprints.md)
- [Does BurgerPrints provide gift boxes or gift messages?](https://help.burgerprints.com/faq-and-troubleshooting/faq/does-burgerprints-provide-gift-boxes-or-gift-messages.md)
- [What is the difference between DTF and DTG printing?](https://help.burgerprints.com/faq-and-troubleshooting/faq/what-is-the-difference-between-dtf-and-dtg-printing.md)
- [Does BurgerPrints support taking product photos or recording videos after printing?](https://help.burgerprints.com/faq-and-troubleshooting/faq/does-burgerprints-support-taking-product-photos-or-recording-videos-after-printing.md)
- [Which positions on the product does BurgerPrints support printing?](https://help.burgerprints.com/faq-and-troubleshooting/faq/which-positions-on-the-product-does-burgerprints-support-printing.md)
- [Does BurgerPrints offer credit terms (100% or 20–30% deferred payment)?](https://help.burgerprints.com/faq-and-troubleshooting/faq/does-burgerprints-offer-credit-terms-100-or-20-30-deferred-payment.md)
- [Are there discounts or pricing support for high-volume sellers?](https://help.burgerprints.com/faq-and-troubleshooting/faq/are-there-discounts-or-pricing-support-for-high-volume-sellers.md)
- [How does BurgerPrints charge tax during fulfillment?](https://help.burgerprints.com/faq-and-troubleshooting/faq/how-does-burgerprints-charge-tax-during-fulfillment.md)
- [How can I use my voucher or discount code?](https://help.burgerprints.com/faq-and-troubleshooting/faq/how-can-i-use-my-voucher-or-discount-code.md)
- [Where can I find my order tracking number?](https://help.burgerprints.com/faq-and-troubleshooting/faq/where-can-i-find-my-order-tracking-number.md)
- [When will my order update a tracking status?](https://help.burgerprints.com/faq-and-troubleshooting/faq/when-will-my-order-update-a-tracking-status.md)
- [How long does Top-up approval take?](https://help.burgerprints.com/faq-and-troubleshooting/faq/how-long-does-top-up-approval-take.md)
- [What is BurgerPrints' refund/remake policy?](https://help.burgerprints.com/faq-and-troubleshooting/faq/what-is-burgerprints-refund-remake-policy.md)
- [Does BurgerPrints provide fulfillment contracts or invoices?](https://help.burgerprints.com/faq-and-troubleshooting/faq/does-burgerprints-provide-fulfillment-contracts-or-invoices.md)


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