> For the complete documentation index, see [llms.txt](https://help.burgerprints.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.burgerprints.com/faq-and-troubleshooting/faq/does-burgerprints-provide-gift-boxes-or-gift-messages.md).

# Does BurgerPrints provide gift boxes or gift messages?

### **Overview**

This article answers common questions about gift box and gift message services on BurgerPrints. It is intended for branding sellers and users preparing for holiday-season campaigns who want to enhance the unboxing experience for their customers.

### **Frequently Asked Questions**

#### **Q1: Does BurgerPrints currently provide gift boxes?**

Gift box packaging is not available as a standard service on BurgerPrints at this time.

#### **Q2: Can I add a gift message or personalized note to my orders?**

BurgerPrints does not provide a dedicated gift message or personalized note service.

However, for short messages **under 40 characters**, you can add the message in the **APT / Suite / Other** field in the **Shipping info**, or in the **Shipping Address 2** column when uploading orders via CSV. This message will appear on the **shipping label** of the package.

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#### **Q3: Will gift box or gift message services be available in the future?**

Some BurgerPrints locations are preparing to support gift box and gift message services. Once these services are officially available, BurgerPrints will announce updates through the Help Center and Dashboard notifications.

#### **When to contact Support**

Contact the BurgerPrints Support team if:

* You need clarification about packaging options for a specific product or fulfillment facility
* You want to confirm whether special packaging is supported for your order type

### **Related Articles**

* [How can I use my voucher or discount code?](/faq-and-troubleshooting/faq/how-can-i-use-my-voucher-or-discount-code.md)
* [Does BurgerPrints provide fulfillment contracts or invoices?](/faq-and-troubleshooting/faq/does-burgerprints-provide-fulfillment-contracts-or-invoices.md)

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