> For the complete documentation index, see [llms.txt](https://help.burgerprints.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.burgerprints.com/faq-and-troubleshooting/latest-update/burgerprints-v3-system-changelog-05-10-2026.md). # BurgerPrints V3 System Changelog 05/10/2026 ### Overview BurgerPrints V3 introduces updates to the interface and user experience (UI/UX), as well as changes to the designing and ordering flows. It also includes improvements to onboarding, product management, order management, and billing.Below is a summary of the key changes across each system and screen. ### Key Updates * **New Membership Tier and Catalog system**: A redesigned membership system with more benefits for customers and easier management. The Catalog has also been restructured based on customer needs and aligned more closely with international e-commerce standards for a more familiar experience. * **Improved Search, Filter, and Sort:** Updated behavior and UI, with a more consistent experience across the system, from the Catalog to management screens. * **Redesigned Product Designing flow:** A completely redesigned designing experience that provides the information customers need to design products based on specific fulfillment facilities. * **Improved management screens:** Updated UI and content across My Products, My Orders, Tracking Management, Tickets, Add Funds, Transaction History, and more. * Standardized terminology and content: Updated wording and presentation across screens for greater clarity and consistency. * Clearer warning messages: Updated system warnings to make them easier to understand throughout the customer journey. For more details, see the sections below. ### Catalog Goal: Provide a consistent experience from the website to the Dashboard and make it easier to search, use, design, and order products. * Restructured product categories and updated the category layout. * Redesigned product pages and aligned the UI/UX with the new Design System. * Improved the Product Detail page with a Details section for each fulfillment facility, including Variants, Shipping Fee, Metrics, and Print Area Size. * Updated the SKU download file and moved Download SKU and File Template (if available) to the top of the page for easier access. * **Unified the Catalog across the website and Dashboard** for a consistent experience. * Updated the Membership Tier program for customers in Vietnam, including **Starter, Growth,** and **Partner**. ### BurgerPrints Dashboard #### 2.1. Sign In / Sign Up * Redesigned the interface according to the V3 Design System. * Added a banner on the left side of the Sign In / Sign Up screen to showcase the latest promotions for customers, when available. #### 2.2. Home Dashboard * Added an Onboarding Survey to help BurgerPrints better understand customers and support future updates that improve the personalized experience. * Added Onboarding Progress with four steps to help new customers get familiar with the system and get started. #### 2.3. Designing Flow * **Completely redesigned the product designing screen:** When you start from the Catalog or click Create Product, the new designing screen lets you select a fulfillment facility and view product colors, sizes, and details such as See Details and Recommended Size. The experience is designed to make product design more convenient and align with international standards. We will continue to improve and update this flow to better support your design and selling needs. * To ensure a stable experience and support facility-specific design details, we **removed the ability to add multiple products to the same Campaign**. Existing campaigns can still be used to place orders as usual, but multiple products can no longer be edited together. * Improved My Products with enhanced **Sort, Filter, and Search,** along with more convenient action icons. * Moved Media to a sub-tab under Products and removed print and embroidery files that are no longer in use. * **Added Fulfillment Option**, allowing customers to switch between fulfillment facilities and check color, size, stock, print area, product price, and shipping while designing. #### 2.4. Ordering Flow * Improved the UI/UX of the three-step ordering flow to help customers focus on key actions and the next steps when placing manual orders. * Changes in Step 1 – Add Products: * Browse from My Products: Customers cannot change the fulfillment facility selected when the product is created. * Add Custom Product: The existing functionality remains available, with a redesigned interface and standardized content. * CSV Import: Added a Content Guide, file format validation, import progress tracking, and navigation to Logs. * Redesigned My Orders, Tracking Management, and Tickets. Updated the table structure by adding or removing columns to better support the new information and actions. * **Combined Fulfillment Status and Payment Status into a single Status column** for easier tracking, filtering, and management: * Incomplete: The order has not been completed or successfully placed due to missing information, an invalid SKU, an out-of-stock product, or other issues. * Unpaid: The order has not been paid. * Paid: Payment is complete and the order is waiting to enter production. * Processing: The order has entered production and is being processed. * Shipped: The order has been handed over to the carrier. * Cancelled: The order has been cancelled and will not continue to be processed or produced. * Refunded: This is not an order-level status. It applies to one or more products within an order and represents a refunded payment recorded in Billing History. * Refund display: Refunds are now shown as a tag at the product level instead of as the status of the entire order. If all products in an order are cancelled, the order status becomes Cancelled. * Improved Quick View with more detailed information and an updated layout. #### 2.5. Billing * **Moved Transaction History to a separate sub-tab** and added Filter to make it easier to search, export, track, and manage transactions. * Combined Add Funds and payment methods, including Credit Card and Other Payment Methods, into a single Wallet screen. * Added information for each Add Funds method to make it easier to top up your wallet. * Added content and information related to AutoFulfillment. #### 2.6. Logs * Redesigned the interface and user experience according to the new Design System. * Removed the Import Tracking table as it is no longer needed. #### 2.7. Stores * Redesigned the interface and updated the icon set according to the new Design System. * Added direct connection guides for each platform, along with relevant Help Center links at the bottom of the connection screens to make setup instructions easier to find. #### 2.8. Settings * Updated the content and presentation of the Top Bar and Profile Avatar according to the new design. * Moved My Profile and Security from the top-right area into dedicated tabs under Settings. * Customers can check their wallet balance, add funds directly, view their current Membership Tier, check their email address, and sign out. * Redesigned the UI/UX and standardized the interface according to the new Design System. #### 2.9. Other Screens Applies to Reports, Supports, Referrals, and other related areas: * Redesigned the interface and user experience according to the new Design System. * No functional changes. Existing features remain unchanged.