Common questions/ issues of new users

Getting Started With BurgerPrints

If you’re new to BurgerPrints, start here to set up your account, understand the dashboard, and get familiar with how the platform works day to day.

• How to create a BurgerPrints account

• Understanding the BurgerPrints Dashboard

• Understanding Team management and create sub-account

• Understanding multi-channel Notification feature

• How to contact the BurgerPrints Support Team

How To Order With BurgerPrints

Connect your store

To start receiving orders, you’ll need to connect at least one sales channel. Follow the guide that matches your platform.

• How to connect your Shopify store to BurgerPrints

• How to connect your TikTok Shop to BurgerPrints

• How to connect your WooCommerce store to BurgerPrints

• How to connect your Walmart store to BurgerPrints

• How to connect your Etsy store to BurgerPrints

• How to connect your BurgerShop store to BurgerPrints

Choose products and prepare designs

Learn how to find products, download templates, and follow basic design rules to avoid common printing mistakes.

• Understanding the BurgerPrints Product Catalog

• How to download design templates from the Catalog

• Understanding Product Design and BurgerPrints' design standard

Create and place your first order

Once your products are ready, these guides walk you through creating an order and understanding what happens after checkout.

• How to create an order on BurgerPrints

• Understanding the BurgerPrints fulfillment process

• How to track the status of your order after payment

Payments and shipping basics

Before placing orders, make sure you understand how payments and shipping fees work.

• How to top up your balance and pay for orders

• Understanding the BurgerPrints's shipping policy

• How do I check shipping fees on BurgerPrints?