> For the complete documentation index, see [llms.txt](https://help.burgerprints.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.burgerprints.com/getting-started/quickstart-and-support/common-questions-issues-of-new-users.md).

# Common questions/ issues of new users

### Getting Started With BurgerPrints

If you’re new to BurgerPrints, start here to set up your account, understand the dashboard, and get familiar with how the platform works day to day.

* [How to create a BurgerPrints account](/getting-started/settings/how-to-create-a-burgerprints-account.md)
* [Understanding the BurgerPrints Dashboard](/getting-started/quickstart-and-support/understanding-the-burgerprints-dashboard.md)
* [Understanding Team management and create sub-account](/getting-started/settings/understanding-team-manangement-and-create-sub-account.md)
* [Understanding multi-channel Notification feature](/getting-started/settings/understanding-multi-channel-notification-feature.md)
* [How to contact the BurgerPrints Support Team](/getting-started/quickstart-and-support/how-to-contact-the-burgerprints-support-team.md)

### How To Order With BurgerPrints

#### Connect your store

To start receiving orders, you’ll need to connect at least one sales channel. Follow the guide that matches your platform.

* [How to connect your Shopify store to BurgerPrints](/integrations-and-store-connections/store-connections/how-to-connect-your-shopify-store-to-burgerprints.md)
* [How to connect your TikTok Shop to BurgerPrints](/integrations-and-store-connections/store-connections/how-to-connect-your-tiktok-shop-us-to-burgerprints.md)
* [How to connect your WooCommerce store to BurgerPrints](/integrations-and-store-connections/store-connections/how-to-connect-your-woocommerce-store-to-burgerprints.md)
* [How to connect your Walmart store to BurgerPrints](/integrations-and-store-connections/store-connections/how-to-connect-your-walmart-store-to-burgerprints.md)
* [How to connect your Etsy store to BurgerPrints](/integrations-and-store-connections/store-connections/how-to-connect-your-etsy-store-to-burgerprints.md)
* [How to connect your BurgerShop store to BurgerPrints](/integrations-and-store-connections/store-connections/how-to-connect-your-burgershop-store-to-burgerprints.md)
* [How to integrate Order Desk with BurgerPrints](/integrations-and-store-connections/store-connections/how-to-integrate-order-desk-with-burgerprints.md)

#### Choose products and prepare designs

Learn how to find products, download templates, and follow basic design rules to avoid common printing mistakes.

* [Understanding the BurgerPrints Product Catalog](/design-and-product/products/understanding-the-burgerprints-product-catalog.md)
* [How to download design templates from the Catalog](/design-and-product/designs/how-to-download-design-templates-from-the-catalog.md)
* [Understanding Product Design and BurgerPrints' design standard](/design-and-product/designs/understanding-product-design-and-burgerprints-design-standard.md)

#### Create and place your first order

Once your products are ready, these guides walk you through creating an order and understanding what happens after checkout.

* [How to create an order on BurgerPrints](/orders-production-and-fulfillment/orders/how-to-create-an-order-on-burgerprints.md)
* [Understanding the BurgerPrints fulfillment process](/getting-started/quickstart-and-support/understanding-the-burgerprints-fulfillment-process.md)
* [How to track the status of your order after payment](/orders-production-and-fulfillment/tracking/how-to-track-the-status-of-your-order-after-payment.md)

#### Payments and shipping basics

Before placing orders, make sure you understand how payments and shipping fees work.

* [How to top up your balance and pay for orders](/payments-billing-and-taxes/payments/how-to-top-up-your-balance-and-pay-for-orders.md)
* [Understanding the BurgerPrints's shipping policy](/shipping-and-delivery/general/understanding-the-burgerprints-shipping-policy.md)
* [How do I check shipping fees on BurgerPrints?](/faq-and-troubleshooting/faq/how-do-i-check-shipping-fees-on-burgerprints.md)

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