# Orders

### About Orders Category

The Orders category walks you through the complete order workflow on BurgerPrints - from creation to tracking and post-purchase management. It begins by guiding users to review the product design standards before placing orders, helping prevent avoidable production issues. You’ll learn how to create manual orders, import orders via CSV, troubleshoot failed imports, complete payments, and track order progress efficiently. Links to additional fulfillment methods are also provided for more advanced workflows.

Beyond order creation, this category explains how to monitor order statuses, manage support tickets related to specific orders, and handle edits, cancellations, or refunds when necessary. It also covers how to set up fulfillment stores to better organize and assign orders within your team, as well as how bulk ordering works - including quantity limits and when to contact Support for large-volume consultation or special pricing. This section ensures you can confidently manage orders at every stage of the process.

### Related Resources <a href="#related-resources" id="related-resources"></a>

* [How to create an order on BurgerPrints](/orders-production-and-fulfillment/orders/how-to-create-an-order-on-burgerprints.md)
* [How to manage an order on BurgerPrints](/orders-production-and-fulfillment/orders/how-to-manage-an-order-on-burgerprints.md)
* [How to create a fulfillment store to manage your orders](/orders-production-and-fulfillment/orders/how-to-create-a-fulfillment-store-to-manage-your-orders.md)
* [How to bulk order on BurgerPrints](/orders-production-and-fulfillment/orders/how-to-bulk-order-on-burgerprints.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.burgerprints.com/orders-production-and-fulfillment/orders.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
