Orders
About Orders Category
The Orders category walks you through the complete order workflow on BurgerPrints - from creation to tracking and post-purchase management. It begins by guiding users to review the product design standards before placing orders, helping prevent avoidable production issues. You’ll learn how to create manual orders, import orders via CSV, troubleshoot failed imports, complete payments, and track order progress efficiently. Links to additional fulfillment methods are also provided for more advanced workflows.
Beyond order creation, this category explains how to monitor order statuses, manage support tickets related to specific orders, and handle edits, cancellations, or refunds when necessary. It also covers how to set up fulfillment stores to better organize and assign orders within your team, as well as how bulk ordering works - including quantity limits and when to contact Support for large-volume consultation or special pricing. This section ensures you can confidently manage orders at every stage of the process.
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