BurgerPrints Help Center

What do I need to use BurgerPrints platform?

You need to own the design and ideas for the product you intend to sell. Then go to BurgerPirnts platform, register a domain and start to make your products aware to your target customers. That is all you need.

What are benefits of using platform?

BurgerPrints provide the facilities for setting up an Ecommerce store either by your domain or by our domain: burgerprints.com. We have available features for an Ecommerce store, such as storefront, report, email, built-in payment methods so that you can start

About BurgerPrints platform

You can switch between Fulfillment Service and Platform interface, navigate to the top-corner right-handed triangle icon. The reason we divided it into 02 interfaces is that Fulfillment Service is set for the merchants who only fulfill orders with BurgerPrints. Meanwhile,

Can I check where the order came from in the report?

In the sub-tab Earning sources, you can see the sources of customers’ orders, either from the BurgerPrints platform, your Ecommerce Store, Search, or Social platform.

How can I check my profit in the report?

In the Profit tab, you can see the same figures as the Sale Report. However, you can focus on the figure of Average Margin with the detailed information of Cost. 

Can I see the sales status in the report?

In the Sale Reports tab, you can see the details of the number of sales in terms of Date/Orders/Revenue/Average-of-Volume/Discounts/Returns/Canceled orders/Tax/Shipping/Tax/Profit.  You can customize your Sale Report by changing the shown columns. You can also export the data by csv.format file. 

How to check my report?

To check the summarized figures of your store, navigate to the left-handed menbar, followed by the Reports tab.  In the interface of the Reports tab, we can see the overview of your sale with the following information: Note: keep in

What happend if I have a new order?

If your store has a new order, the order information will be updated at the same time on the BurgerPrints platform. Then BurgerPrints will manufacture and ship to your customers/buyers on your behalf. Your role is to check Order/fulfillment status

How can I check my order?

To check the orders of your store, navigate to the left-handed menbar, followed by the Orders tab.  We have the sub-tabs including All Orders and Abandoned Orders. You can look at the Grey note for the valid period of the

How to set up Up-sell, Cross-sell for campaigns?

The purpose of this feature is to increase the number of products sold per order. Our goal is to increase the rate per sale to an average of 1.5 – 2.5 products per order. This feature will display products under