BurgerPrints Help Center
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Platform
Platform
Feature
How does BurgerPrints platform work?
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Does BurgerPrints cost anything?
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What kind of printing methods do you use?
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Where are BurgerPrints products made?
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How does BurgerPrints compare with other print-on-demand companies?
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Why should you choose BurgerPrints as your fulfillment provider?
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Products
How to create products?
How to create product collections?
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Store channels
How to create a store?
Theme Setting
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Smart Sell app
Which objective is the SmartSell App for?
How can I activate the SmartSell App?
How can I create a new offer in SmartSell App?
How can I edit the SmartSell App?
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Storefront
What is Storefront feature?
How can I add a store?
How can I edit a store?
How can I delete a store?
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Custom Domain
What is Custom Domain feature?
How can I create a new domain?
How can I edit domain detail?
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Promotion
What is Promotion feature?
How can I create promotions for my domain?
How can I create promotions for my store?
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Emails
What is Emails feature?
How can I create an email marketing campaign?
How can I edit a scheduled email marketing campaign?
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Optimize SEO
What is Optimize SEO campaign?
How can I optimize SEO for my domains?
How can I optimize SEO for my stores?
How can I optimize SEO for my campaigns?
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Personalization
How can I use Personalization of BugerPrints Platform?
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Order
How can I create new orders?
Can I create new order by importing CSV file?
Can I create new orders using existing campaigns on the platform?
How can I manage my orders?
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Fulfillment
What is the fulfillment process at BurgerPrints?
How long does fulfillment take?
Why are some orders being fulfilled faster than others?
Which products will be fulfilled in the Mexico, US, China, Vietnam, India facility?
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Shipping
What shipping method does BurgerPrints use?
Is BurgerPrints available in all countries?
How is the estimated delivery time?
What if my customer entered the wrong address?
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Payments, Billing, & Taxes
What is BurgerPrints Top-up wallet?
What is the Top-up process?
How to set up payment method?
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Terms / Policies / Returns
Production time
Shipping time
Cancellation policy
Return or Reship
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Fulfillment Quick Tour
What is BurgerPrints fulfillment service?
What fees do I have to pay for fulfilling at BurgerPrints?
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Printing
What is all-over printing products?
Do you charge per color when printing t-shirt?
What technology is used to print on t-shirts?
Is the printing technique for Printed Apparel and All Over Print Apparel different?
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Catalogue
Where can I find the catalogue?
Does the product base cost include shipping fee?
Can I download a list of all BurgerPrints products?
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Design & Template
What are resolution, DPI, and print file size?
What is the color model for printing, CMYK or RGB?
What's a product template and how does it work?
Is there a difference in quality between 150 and 300 DPI?
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Mockup
What are mockup images?
How do I create a mockup image for my product?
How do I add new mockups to my order?
What is black on black error?
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How can you caculate the profit on the BurgerPrint Platform?
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Campaign takedown/review
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Which sales channels does BurgerPrints integrate with?
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How can I contact support of BurgerPrints?
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How can I protect my account?
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Which channels can I receive payouts?
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Shopify
How can I fulfill from my Shopify store?
What is BurgerPrints Shopify App?
Can I connect many Shopify stores with one BurgerPrints account?
How can I sync products from BurgerPrints to my Shopify store?
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Etsy
Can I fulfill orders from my Etsy store?
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WooCommerce
Can I fulfill orders from my WooCommerce store?
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API Connection
How to connect my store with API?
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Order Desk
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How can I change password for my account?
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How can I change the affiliate information?
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How can I update the Language and Time zone?
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How can I add the team member into the account?
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How can I add payout method?
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How can I set up Two-Step Verification?
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Platform Quick Tour
About BurgerPrints platform
What are benefits of using platform?
What do I need to use BurgerPrints platform?
Do I need to create my own store to sell with BurgerPrints? What's the setup fee?
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Dashboard
What is BurgerPrints dashboard?
What is Conversion funnel?
Can I get direct support via Live chat on dashboard?
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Campaign
How can I create new campaigns?
How can I edit a campaign?
How can I duplicate campaigns?
How can I bulk duplicate campaigns?
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Design
How can I prepare my Design file to upload to BurgerPrints Platform?
CMYK or RGB, what is the accepted color model is recommeded for the uploaded designs?
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Order
How can I check my order?
What happend if I have a new order?
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Report
How to check my report?
Can I see the sales status in the report?
How can I check my profit in the report?
Can I check where the order came from in the report?
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