BurgerPrints Help Center

Can I include custom messages for BurgerPrints orders?

No, currently you can not add custom messages to your orders.

What price is shown on the package shipping label?

The retail price is shown on the package shipping label.

What does the package shipping label look like?

The shipping label includes all information of order and shipping address. 

Does packaging include BurgerPrints branding?

No, we do not include BurgerPrints branding in the package.

How are your products packaged for shipment?

Polymer mailers are commonly used for packing apparel parcels. If there are many products, we place them all together in a polymer mailer after placing each item in its separate polymer bag. Other products are put in cardboard boxes which

Where can I find the tracking information for my orders?

You can find the tracking information/numbers for your orders here: https://seller.burgerprints.com/dropship/orders/tracking  Tracking Management is the feature which allows sellers to receive information and filter tracking numbers easily and quickly. The tracking number is automatically pushed to the system as a

What if my customer entered the wrong address?

If your customers entered the wrong address, the parcel will be returned to the warehouse, and we will re-ship once we receive the correct address and shipping information from the customer. The fee of re-ship will be stated in the

How is the estimated delivery time?

Production time We typically take about 3-10 business days to make your product, depending on the type of product ordered. Detail time frame for production correspondence with products group as below: Printed apparel (normal/ partial printing): 3-5 business days All

Is BurgerPrints available in all countries?

BurgerPrints isn’t available in some areas such as islands or military zones. The limited areas may change periodically. We’re available in all other areas and ship internationally!

What shipping method does BurgerPrints use?

It depends on the base products and the destinations of the order. So please inbox our Support team so that we can provide you with the exact information for your order.