BurgerPrints Help Center

How can I check the status of an order?

You can check the status of your order in BurgerPrints fulfillment dashboard -> click tab Orders -> choose All orders. Here you can check the order status: • Draft: Orders created on the system but with incomplete information will be

Can I choose where my products are fulfilled?

No, BurgerPrints will automatically fulfill your orders from our network of factories.

Where can I check inventory?

Go to BurgerPrints fulfillment dashboard -> click the Orders tab, then you can check the out-of-stock list at the right corner.

What happens when I created an order, but it’s out of stock?

If you place an order but it’s out of stock, the BurgerPrints support team will notify you via email sellers@burgerprints.com to consider resizing, changing colors, or refunding that order. Please check our out-of-stock board regularly for your fulfillment plan.

Which products will be fulfilled in the Mexico, US, China, Vietnam, India facility?

Until December 2021: In the Mexico facility, we fulfill the products: All-over print T-shirt, Hoodie, Zip Hoodie, Crewneck Sweatshirt, Men Tank-top, Women Tank-top, Kid Tee, Kid Hoodie, Kid Zip Hoodie, Kid Sweatshirt. In the US facility, we fulfill the products:

Why are some orders being fulfilled faster than others?

Because depending on the product and system of facilities in many different countries, BurgerPrints will have different production and shipping times.

How long does fulfillment take?

All our products are created on-demand, which means that your product will go into production shortly after your order has been processed. Customer(s) can expect to receive their products 10-21 business days after their payment has been received and their

What is the fulfillment process at BurgerPrints?

BurgerPrints fulfillment process starts when you place an order and ends once your customer receives it. Step 1: You create orders on BurgerPrints fulfillment system. Step 2: You pay orders. Step 3: All our products are created on-demand, which means

How can I manage my orders?

On the page “Orders”, the user is provided with a dashboard that includes all orders created on the system, the user can filter orders by time, store, status, search by orders ID/REF … Order date: Displays the date the order

Can I create new orders using existing campaigns on the platform?

Fulfillment bằng campaign có sẵn trên hệ thống With this method, you need to create a campaign. Campaigns already on the Platform are also used to create orders here. Create Order from campaigns Choose campaigns, products need to fulfill. Fill