Leave feedback to improve the BurgerPrints Help Center

Share feedback about any Help Center page, search result, missing guide, or documentation experience so BurgerPrints can improve the full Help Center.

Overview

This article explains how to leave feedback about the BurgerPrints Help Center.

It is for users who want to suggest improvements for any Help Center page, search experience, missing guide, outdated screenshot, or unclear instruction.

Your feedback helps BurgerPrints improve the full Help Center, make answers easier to find, and reduce friction for other users.

Before you submit feedback, prepare the page link or the topic you searched for, plus a short note about what was unclear, missing, or inaccurate.

About Help Center Feedback

Use Help Center feedback when you want to improve the documentation experience as a whole, not only one article.

Helpful feedback includes:

• A guide was missing

• Search results did not help

• An article title was unclear

• A step was confusing

• A screenshot did not match the current Dashboard

• A link was broken or outdated

• A common use case or exception was missing

Use Help Center feedback for documentation quality, structure, searchability, and content gaps. Use Support for urgent, account-specific, payment-specific, or order-specific issues.

How To Leave Feedback To Improve The BurgerPrints Help Center

Step 1: Identify what needs improvement

Choose the type of feedback you want to share:

• A specific article

• A missing topic

• Search results

• GitBook Assistant answer quality

• Navigation or category structure

• Broken, outdated, or unclear content

Expected result: You know what part of the Help Center needs improvement.

Step 2: Collect the most useful details

Include these details when possible:

• The article link or page title

• The topic you searched for

• The keyword you used

• What you expected to find

• What was missing, unclear, or incorrect

• The exact step or heading, if relevant

Good examples:

• "I searched for cancellation after payment, but I could not find the right guide."

• "The article explained setup, but it did not show the expected result after sync."

• "The screenshot does not match the current Dashboard UI."

• "The Help Center needs a guide for handling failed product sync."

Expected result: Your feedback is specific and actionable.

Step 3: Send your feedback

Use one of these methods:

• Contact the BurgerPrints support team

• Send the page link or topic through live chat or email

If your feedback is about a missing article, include the workflow you tried to complete.

Expected result: BurgerPrints receives enough context to improve the Help Center faster.

Tips And Best Practices

• Keep feedback short and specific.

• Share the exact page link when possible.

• Mention the keyword you searched for.

• Mention the exact step or heading if the issue is inside one guide.

• Add a screenshot if the UI or screenshot does not match.

• Separate documentation feedback from order, payment, or account issues.

Frequently Asked Questions

1. Can I leave feedback about the whole Help Center, not only one article? Yes. You can share feedback about missing topics, search quality, navigation, naming, screenshots, and overall documentation experience.

2. Can I report a missing guide? Yes. Share the topic, your keyword, and what answer you expected.

3. Should I use feedback or Support? Use feedback for Help Center improvements. Use Support for urgent or account-specific issues.

Related Articles

• How to find answers quickly in the help center (search, GitBook assistant, or support)

• How to contact the BurgerPrints support team

• Common questions / issues of new users