Leave feedback to improve our Help Center

Tell BurgerPrints what was helpful, unclear, or missing so we can improve the Help Center faster.

Overview

This article explains how to leave feedback about the BurgerPrints Help Center.

It is for users who want to report unclear instructions, missing steps, outdated screenshots, or broken links.

Your feedback helps BurgerPrints improve article quality, reduce confusion, and make answers easier to find.

Before you submit feedback, prepare the article link and a short note about what was missing or unclear.

About Help Center Feedback

Use Help Center feedback when the content needs improvement.

Common feedback includes:

• The article did not answer the question.

• A step was unclear.

• The UI label or screenshot did not match the Dashboard.

• A link was broken.

• An important case or exception was missing.

Use Help Center feedback to improve documentation. Use Support for urgent, account-specific, or order-specific issues.

How To Leave Feedback To Improve Our Help Center

Step 1: Copy the article link

• Open the Help Center article you want to comment on.

• Copy the page URL from your browser.

Expected result: You have the exact article link ready to share.

Step 2: Write a short and useful feedback note

Include these details:

• What article you read

• What you expected to find

• What was missing, unclear, or incorrect

• If possible, the exact step or heading

Good examples:

• "I read the Shopify connection guide. Step 2 was unclear because I could not find the Connect store button."

• "The article answered the setup steps, but it did not explain the expected result after sync."

• "The screenshot does not match the current Dashboard."

Expected result: Your feedback is specific and easy to action.

Step 3: Send your feedback

Use one of these methods:

• Contact the BurgerPrints support team

• Send the article link and your note through live chat or email

If your feedback is about a missing article, include the topic you searched for.

Expected result: BurgerPrints receives enough context to review and improve the Help Center.

Tips And Best Practices

• Keep feedback short and specific.

• Share the exact article link.

• Mention the exact heading or step number when possible.

• Add a screenshot if the UI does not match.

• Separate documentation feedback from order or payment issues.

Frequently Asked Questions

1. Should I use feedback or Support? Use feedback for documentation quality. Use Support for urgent or account-specific issues.

2. Can I report a missing article? Yes. Share the topic you searched for and what answer you expected.

3. What kind of feedback is most useful? Specific feedback with the article link, step number, and exact issue is the most useful.

Related Articles

• How to find answers quickly in the help center (search & GitBook assistant)

• How to contact the BurgerPrints support team

• Common questions/ issues of new users