> For the complete documentation index, see [llms.txt](https://help.burgerprints.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.burgerprints.com/integrations-and-store-connections/integrations/how-to-set-up-payment-integration.md).
# How to set up Payment integration
### Overview
This article explains how to set up payment integration on the BurgerPrints Dashboard. It helps users connect supported payment methods to add funds to the B-Wallet quickly and securely, enabling smooth order processing. After completing the integration, users can top up more efficiently without manual bank transfers, use auto top-up features, and maintain a stable balance for fulfillment activities.
### How To Access Payment Integration
#### **Step 1: Access the Billing section**
* Log in to your BurgerPrints Dashboard.
* Go to **Billing** from the navigation menu.
#### **Step 2: View supported payment methods**
In this section, you can see the payment methods that the system supports for integration, such as **Payoneer** and **Credit Card**. These methods are used when you want to top up your B-Wallet.
Set **B-Wallet** as your **Primary for payment** by checking the corresponding box.
### How To Connect Payment Methods
#### **Enable B-Wallet as a payment method**
B-Wallet is BurgerPrints' internal balance used for:
* Paying orders
* Auto Fulfill
* Receiving refunds
Topping up adds funds to your B-Wallet for paying orders and using fulfillment services.
To learn more about how B-Wallet works, top-up rules, processing times, and all supported top-up methods, refer to the detailed guide: [*How to top up your balance and pay for orders*](/payments-billing-and-taxes/payments/how-to-top-up-your-balance-and-pay-for-orders.md)
**Note:** B-Wallet is a **one-way system** - funds cannot be withdrawn.
#### **Connect your Payoneer account**
**When to use Payoneer**
Payoneer is recommended when users want:
* A convenient way to top up B-Wallet without manual transfers
* Faster processing with automatic top-up
* A verified and dependable funding source
**Requirements**
* Your Payoneer account must be **Verified**.
* Your Payoneer must have **available balance** or have a **linked bank account** to allow transactions.
**How to connect**
To link Payoneer, you need an active account at Payoneer.com.
* Click **Add account**
* Select **Link Account**
* Follow the on-screen steps to complete the connection.
Once linked, Payoneer can be used for both manual and automatic top-up methods.
#### **Add and verify a credit card**
**When to use a credit card**
A credit card is suitable for:
* Instant top-up
* Automated funding
* Preventing fulfillment delays when balance is low
**Supported card types**
* **Physical Card**
* Debit Card
* Visa
* Mastercard
* Others
* **Virtual Card/Digital Card**
**How to add a card**
* Click **Add credit card**
* Enter your **Email** and **Credit card number**
* Click **Save.** The card displays **Pending** status and requires verification.
**Credit card verification**
This identity check prevents:
* Payment fraud
* Stolen credit card usage
* Chargeback abuse
It ensures the card belongs to the actual user.
To activate your card:
* Click **Active**
* Upload:
* A photo of yourself holding your government-issued ID
* A photo of yourself holding the credit card
**Photo guidelines:**
* Take photos in a well-lit room
* Use high-quality camera settings
* Hold the ID or card close to your face
* Ensure your face and the ID/card details are clear
* If unclear, the system asks you to upload again
After uploading the photos and clicking **Active**, the system begins the verification process. This process may take up to 3 business days.
* **If successful**, your credit card is **activated** and ready to use for payments.
* **If rejected**, the card cannot be used in the system and you need to choose another payment method or resubmit the verification photos.
### **How To Check Transaction and Usage History**
* Click the **wallet icon** to open your transaction summary.
You see the following sections:
#### **Fulfillment cost**
* **Paid**: Total amount already deducted
* **Pending**: Total cost of orders waiting for processing
#### **My Wallet – Credit Card**
* **Current balance**
* **Pending approval**
* **Transaction history**
**Important note:**
* The B-Wallet is **one-way** top-ups and refunds remain in the system and cannot be withdrawn.
* Top-up approvals take up to **24 hours** to ensure transaction security.
### **How To Pay for Orders**
#### **Method 1: Pay an individual order**
* Go to **Orders**, then click **All Orders**
* Locate an order with **Unpaid** status
* Hover over the order > Click **Pay**
#### **Method 2: Pay multiple orders at once**
* In **All Orders**, check the orders you want to pay.
* Click **Pay** above the **Order ID** column.
* Review the selected orders. Remove any order by clicking the trash bin icon.
* Click **Pay** > Confirm payment. The system redirects you to the **Payment Processing** interface.
* Paid orders change to **Paid** and move to the production stage.
### **How To Set Up Auto Fulfill**
Auto Fulfillment automatically pays for eligible orders, saving time and ensuring continuous processing.
#### **Step 1: Access Auto Fulfillment**
* Go to **Wallet > Auto Fulfillment**
#### **Step 2: Choose an automatic mode**
* **Automatic Mode (Automatically):** System checks every:
* 1 hour
* 2 hours
* 6 hours
* **Set Time Mode (Set time):**
* Choose a fixed daily time (24-hour format)
#### **Step 3: Activate**
* Click **Active now**
**Notes:**
* Your B-Wallet must have enough balance
* You can change or disable Auto Fulfillment anytime in the same menu
### **Tips and Best Practices**
* Keep your B-Wallet topped up to avoid order delays.
* Always double-check transaction notes when sending manual transfers.
* Use Auto Fulfill to reduce manual workload and prevent missed payments.
* Ensure uploaded verification photos are clear to avoid credit card activation delays.
* Contact Support immediately if top-up funds do not appear after 24 hours.
### **Frequently Asked Questions**
1. **Why is my top-up still pending?**\
Top-ups undergo approval within 24 hours to ensure transaction security.
2. **Can I withdraw funds from the B-Wallet?**\
No. The B-Wallet is one-way and used only for fulfillment payments.
3. **What if my credit card verification fails?**\
You need to upload clearer photos or choose another payment method.
4. **Can I pay using multiple payment methods?**\
You can configure multiple methods, but only one primary method is used per payment.
### **Related Articles**
* [How to top up your balance and pay for orders](/payments-billing-and-taxes/payments/how-to-top-up-your-balance-and-pay-for-orders.md)
* [How to track the status of your order after payment](/orders-production-and-fulfillment/tracking/how-to-track-the-status-of-your-order-after-payment.md)
* [Understanding the BurgerPrints' fee structure](/payments-billing-and-taxes/payments/understanding-the-burgerprints-fee-structure.md)
