How to set up Payment integration
Overview
This article explains how to set up payment integration on the BurgerPrints Dashboard. It helps users connect supported payment methods to add funds to the B-Wallet quickly and securely, enabling smooth order processing. After completing the integration, users can top up more efficiently without manual bank transfers, use auto top-up features, and maintain a stable balance for fulfillment activities.
How To Access Payment Integration
Step 1: Access the Billing section
Log in to your BurgerPrints Dashboard.
Go to Billing from the navigation menu.
Step 2: View supported payment methods
In this section, you can see the payment methods that the system supports for integration, such as Payoneer and Credit Card. These methods are used when you want to top up your B-Wallet.
Set B-Wallet as your Primary for payment by checking the corresponding box.
How To Connect Payment Methods
Enable B-Wallet as a payment method
B-Wallet is BurgerPrints' internal balance used for:
Paying orders
Auto Fulfill
Receiving refunds
Topping up adds funds to your B-Wallet for paying orders and using fulfillment services.To learn more about how B-Wallet works, top-up rules, processing times, and all supported top-up methods, refer to the detailed guide: How to top up your balance and pay for orders
Note: B-Wallet is a one-way system - funds cannot be withdrawn.
Connect your Payoneer account
When to use Payoneer
Payoneer is recommended when users want:
A convenient way to top up B-Wallet without manual transfers
Faster processing with automatic top-up
A verified and dependable funding source
Requirements
Your Payoneer account must be Verified.
Your Payoneer must have available balance or have a linked bank account to allow transactions.
How to connect
To link Payoneer, you need an active account at Payoneer.com.
Click Add account
Select Link Account
Follow the on-screen steps to complete the connection.
Once linked, Payoneer can be used for both manual and automatic top-up methods.
Add and verify a credit card
When to use a credit card
A credit card is suitable for:
Instant top-up
Automated funding
Preventing fulfillment delays when balance is low
Supported card types
Physical Card
Debit Card
Visa
Mastercard
Others
Virtual Card/Digital Card
How to add a card
Click Add credit card
Enter your Email and Credit card number
Click Save. The card displays Pending status and requires verification.
Credit card verification
This identity check prevents:
Payment fraud
Stolen credit card usage
Chargeback abuse
It ensures the card belongs to the actual user.
To activate your card:
Click Active
Upload:
A photo of yourself holding your government-issued ID
A photo of yourself holding the credit card
Photo guidelines:
Take photos in a well-lit room
Use high-quality camera settings
Hold the ID or card close to your face
Ensure your face and the ID/card details are clear
If unclear, the system asks you to upload again
After uploading the photos and clicking Active, the system begins the verification process. This process may take up to 3 business days.
If successful, your credit card is activated and ready to use for payments.
If rejected, the card cannot be used in the system and you need to choose another payment method or resubmit the verification photos.
How To Check Transaction and Usage History
Click the wallet icon to open your transaction summary.
You see the following sections:
Fulfillment cost
Paid: Total amount already deducted
Pending: Total cost of orders waiting for processing
My Wallet – Credit Card
Current balance
Pending approval
Transaction history
Important note:
The B-Wallet is one-way top-ups and refunds remain in the system and cannot be withdrawn.
Top-up approvals take up to 24 hours to ensure transaction security.
How To Pay for Orders
Method 1: Pay an individual order
Go to Orders, then click All Orders
Locate an order with Unpaid status
Hover over the order > Click Pay
Method 2: Pay multiple orders at once
In All Orders, check the orders you want to pay.
Click Pay above the Order ID column.
Review the selected orders. Remove any order by clicking the trash bin icon.
Click Pay > Confirm payment. The system redirects you to the Payment Processing interface.
Paid orders change to Paid and move to the production stage.
How To Set Up Auto Fulfill
Auto Fulfillment automatically pays for eligible orders, saving time and ensuring continuous processing.
Step 1: Access Auto Fulfillment
Go to Wallet > Auto Fulfillment
Step 2: Choose an automatic mode
Automatic Mode (Automatically): System checks every:
1 hour
2 hours
6 hours
Set Time Mode (Set time):
Choose a fixed daily time (24-hour format)
Step 3: Activate
Click Active now
Notes:
Your B-Wallet must have enough balance
You can change or disable Auto Fulfillment anytime in the same menu
Tips and Best Practices
Keep your B-Wallet topped up to avoid order delays.
Always double-check transaction notes when sending manual transfers.
Use Auto Fulfill to reduce manual workload and prevent missed payments.
Ensure uploaded verification photos are clear to avoid credit card activation delays.
Contact Support immediately if top-up funds do not appear after 24 hours.
Frequently Asked Questions
Why is my top-up still pending? Top-ups undergo approval within 24 hours to ensure transaction security.
Can I withdraw funds from the B-Wallet? No. The B-Wallet is one-way and used only for fulfillment payments.
What if my credit card verification fails? You need to upload clearer photos or choose another payment method.
Can I pay using multiple payment methods? You can configure multiple methods, but only one primary method is used per payment.
Related Articles
How to top up your balance and pay for orders
How to track the status of your order after payment
Understanding the BurgerPrint's fee structure
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