Cancellation policy

Sellers acknowledged to properly review all orders placed at BurgerPrints before payment is made. We advise against placing an order on the BurgerPrints platform if one is already in the “print queue” at another sales platform.

After the payment process has been completed, orders cannot be canceled in order to maximize order processing time for all clients. Once payment is complete your order will immediately be handed over to the production team.

However, cancellation requests after payment will still be recorded and checked by the support team, after which the team will make a final decision of the request’s availability.

Please get in touch with the support team to check on the progress of cancellation requests and any additional order modifications, such as changing the size, color, or quantity.